The second-hand marketplace Members Express Frustration Over Sizing Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Social Media Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.
